If you hired Swyft Filings to form your LLC or corporation and things didn't go the way you hoped, you're probably wondering whether you can get your money back.
Before paying for a filing service, you can also look for a 10% off Swyft Filings coupon code to reduce your upfront costs.
The short answer is yes, but the real policy is more nuanced than the "100% satisfaction guarantee" banner on their homepage suggests.
Swyft Filings' refund policy centers on a customer satisfaction guarantee that lets you request a refund of your service fees within 60 days of purchase.
You can request a refund within 60 days of purchase, excluding any nonrefundable fees already paid to the state.
That last part matters a lot, and it trips up a surprising number of customers. Below, we'll break down exactly what's covered, what isn't, how to request a refund, and what real customers say about how the process actually plays out.
What Swyft Filings' Refund Policy Actually Covers?
Swyft Filings markets its guarantee heavily, but the fine print draws a clear line between the money you paid Swyft directly and the money that went to the government or a third party.
Their official guarantee lets customers request refunds of service fees, excluding government filing fees and third-party costs, within 60 days of purchase.
That window applies whether you're unhappy with LLC formation, a registered agent add-on, or another service on your invoice.
According to the company's own support page, refund eligibility depends on the applicable terms, the service purchased, the order's processing stage, and the nature of the charge, since government fees and third-party charges may be treated differently from Swyft's own service fees.
In plain terms, that breaks down like this:
| Charge Type | Typically Refundable? |
|---|---|
| Swyft Filings service fee (formation package) | Yes, within 60 days |
| State filing fees | No, once submitted to the state |
| Registered agent (after service period starts) | No, generally non-refundable |
| ComplianceGuard or similar recurring add-ons | Case by case, often only current term |
| Third-party or attorney-led services | Often excluded, review specific terms |
Before you buy, it's worth checking current promo pricing and reading independent feedback so you know exactly what you're signing up for.
You can grab a 10% off Swyft Filings coupon code if you're still deciding, or browse Swyft Filings reviews to see how the refund process has actually worked for other customers before you commit.
What's NOT Covered?
This is where a lot of the confusion happens, and it's the part of the policy that generates the most complaints.
State filing fees are gone once they're submitted. The state keeps that money regardless of how your experience with Swyft went, because the state already did its job of processing the paperwork.
Registered agent service is billed annually and generally isn't prorated. Annual registered agent service is non-refundable once the service period starts, and the refund policy covers service quality issues rather than cancellations of a service that was already delivered.
So if you cancel three months into a year-long term, don't expect a check for the remaining nine months.
"Changed your mind" doesn't automatically qualify. The policy applies to service quality issues, not cancellations of successful filings or situations where a customer simply changes their mind about forming a business.
Rejected state applications aren't automatically refunded either. If a state rejects your filing because of a paperwork error Swyft made, they'll correct it at no additional cost, but a rejection caused by a state-level issue, like a name conflict, isn't treated as their error.
One more thing worth knowing: several independent reviewers have found that the "no questions asked" language on Swyft's marketing pages doesn't always match the terms of service.
One review noted that the refund policy technically applies when Swyft makes an error in filing your incorporation documents, not as an unconditional money-back guarantee, and the site's language around this could be clearer.
Keep that distinction in mind so you're not caught off guard.
How to Request a Swyft Filings Refund?
If you decide a refund is the right move, here's the process that tends to work best based on the company's stated policy and customer reports.
- Log into your Swyft Filings dashboard first. Check your order history and renewal dates so you know exactly what you were charged and when.
- Contact customer support directly. The company typically tries to resolve issues directly before processing a refund, so explain your specific concern clearly when you reach out.
- Submit your request within 60 days of purchase. Waiting past that window makes a refund much harder to secure, even for legitimate service issues.
- Put it in writing. Email support rather than relying only on a phone call or chat, so you have a paper trail if a dispute drags on.
- Be specific about what you're asking for. Name the exact charge, the date, and the amount rather than a general complaint.
- Follow up if you don't hear back. Resolution generally takes three to five business days once the request is processed, with refunds going back to the original payment method.
You can reach Swyft Filings support by phone, live chat, or email through their official support page.
What Real Customers Say About the Process?
Marketing copy is one thing. Actual outcomes are another, and it's worth looking at both before you decide how to proceed.
On the positive side, plenty of reviewers describe a smooth experience.
Swyft Filings offers a 100% satisfaction guarantee, and customers who are unhappy for any reason typically get a refund with no additional back and forth.
The company also maintains a strong overall reputation, with thousands of positive customer reviews across major platforms.
But the Better Business Bureau profile for Swyft Filings shows a different side of the story for a subset of customers, particularly around recurring registered agent and compliance charges.
In one detailed complaint, a customer described being billed for registered agent service months after their entity was administratively dissolved, and reported that a supervisor's written offer to refund two specific charges was later partially withdrawn, with the company citing a "current-year-only refund policy" that appeared to contradict its own earlier offer.
That's not the norm, but it's a useful reminder to get any refund commitment in writing and to follow up if a promised refund doesn't post to your account.
The takeaway: most refund requests for straightforward service fee complaints, made within the 60-day window, seem to go smoothly.
Disputes tend to show up around recurring subscriptions, registered agent renewals, and charges tied to entities that are no longer active.
Tips to Improve Your Odds of a Full Refund
A few small habits make a real difference if you end up needing to escalate a request.
- Act fast. The 60-day clock starts at purchase, not at the point you first notice a problem.
- Screenshot your order confirmation and any promised refund amounts before you close out a chat or call.
- Cancel recurring services before renewal, not after. Registered agent and ComplianceGuard charges are much easier to avoid than to reverse once billed.
- Keep your dissolution or cancellation paperwork organized if you're closing the entity entirely, since that documentation strengthens a refund request tied to services billed after closure.
- Escalate through the BBB if support stalls. It's a free channel that tends to get a faster written response than a support queue.
Frequently Asked Questions
How long do I have to request a refund from Swyft Filings?
You generally have 60 days from your purchase date to request a refund of service fees.
Will Swyft Filings refund my state filing fee?
No. State filing fees go directly to the state and aren't refundable once submitted, regardless of your satisfaction with Swyft's service.
Can I get a prorated refund if I cancel my registered agent mid-year?
Typically no. Swyft Filings does not issue prorated refunds for unused registered agent service periods.
What if the state rejects my filing?
If the rejection stems from an error Swyft made, they'll fix it at no extra charge. If it's due to something on the state's end, like a name conflict, that's treated separately from their refund guarantee.
Who do I contact for a refund?
Reach out through your account dashboard, live chat, email, or the phone number listed on Swyft Filings' official support page.
Bottom Line
Swyft Filings' refund policy is genuinely more generous than a lot of competitors when it comes to service fees, with a full 60 days to change your mind on service quality grounds.
Just go in with clear expectations: state fees are gone once they're paid, recurring services like registered agents aren't promoted, and "I changed my mind" isn't the same as a service failure in their eyes.
If you're still comparing options, it's worth checking current Swyft Filings reviews and any active discount code before you check out, so you know what you're getting into from day one.